Delivery Information -replace product detail

Delivery Information

At The Roasters, we believe great coffee should arrive as fresh as possible. That’s why every order is carefully packed and dispatched directly from our roastery.

Roasting & Dispatch

Our coffees are roasted in small batches to ensure quality and freshness. Orders are typically processed and dispatched within 1–3 working days, although this may vary during busy periods.

Once your order has been dispatched, you’ll receive confirmation so you know your coffee is on its way.

Delivery Options

We offer reliable delivery throughout the UK, with a range of shipping options available at checkout.

Standard Delivery

* Delivered within 2–5 working days after dispatch
* Fully tracked where available

Express Delivery

* Faster delivery options available at checkout
* Ideal for gifts or when you’re running low on coffee

Subscription Deliveries

Coffee subscriptions are dispatched according to your selected schedule, ensuring fresh coffee arrives when you need it. You can manage, pause, or amend your subscription at any time.

Free Delivery

We may offer free delivery on qualifying orders. Any applicable thresholds or promotions will be displayed at checkout.

Tracking Your Order

Where tracking is available, you’ll receive a tracking link once your order has been dispatched.

Delivery Delays

While we work hard to ensure every order arrives on time, occasional delays can occur due to courier services, weather conditions, or peak seasonal demand. We appreciate your patience should this happen.

Incorrect or Damaged Orders

If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible. We’ll work quickly to resolve the issue and ensure you’re satisfied with your experience.

Questions?

If you have any questions about your order or delivery, we’d be happy to help. Visit our Contact Us page or get in touch with our team.

⸻

Freshly roasted. Carefully