Privacy Policy: At Paned & Co, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.
1. Who We Are
Paned & Co (“we”, “our”, or “us”) operates this website and is responsible for the processing of your personal data. If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided on our Contact Us page.
2. Information We Collect
We may collect and process the following information:
Information You Provide
* Name
* Email address
* Telephone number
* Billing and delivery addresses
* Payment information (processed securely by our payment providers)
* Account details
* Any information submitted through contact forms or customer support enquiries.
Information Collected Automatically
* IP address* Browser type and device information
* Website usage data
* Cookies and similar technologies
* Pages visited and time spent on the website
3. How We Use Your Information
We use your information to:
* Process and fulfil orders
* Manage your account
* Deliver products and services
* Communicate with you regarding your orders
* Respond to enquiries and support requests
* Improve our website and customer experience
* Send marketing communications where you have consented
* Comply with legal obligations
4. Legal Basis for Processing
Under UK data protection law, we process personal information on one or more of the following legal bases:
* Performance of a contract
* Compliance with legal obligations
* Legitimate business interests
* Consent (where required)
5. Marketing Communications
If you opt in to receive marketing communications, we may send you updates about new products, promotions, and company news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
* Payment processors
* Delivery and courier companies
* Website hosting providers
* Marketing and email service providers
* Professional advisers and legal authorities where required by law
All third parties are expected to protect your information and process it in accordance with applicable data protection laws.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, and regulatory requirements.
9. Your Rights
Under UK data protection legislation, you may have the right to:
* Access your personal information
* Request correction of inaccurate information
* Request deletion of your information
* Restrict or object to certain processing activities
* Request transfer of your data
* Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us.
10. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website performance, and enhance your browsing experience.
You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us through our Contact Us page.
You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO), if you believe your information has been handled improperly.
Paned & Co is committed to protecting your privacy and handling your personal information with transparency, care, and respect